Privacy Policy
Your privacy matters to us
Last updated: January 2024
Introduction
Clear Soul respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain and disclose information collected from users of the Clear Soul mobile application and website. This privacy policy applies to the App and all products and services offered by Clear Soul.
Information We Collect
We may collect personally identifiable information from users in a variety of ways, including, but not limited to, when users download our app, register on the app, subscribe to our services, and in connection with other activities, services, features or resources we make available in our App.
Personal Information
Users may be asked for, as appropriate, name, email address, and meditation preferences. Users may, however, use our App anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.
Non-Personal Information
We may collect non-personal identification information about users whenever they interact with our App. Non-personal identification information may include the device name, operating system, app version, and other technical information about users' means of connection to our App.
Usage Data
We may collect information about how the App is accessed and used. This usage data may include information such as your device's unique device identifiers, meditation session duration, features used, and other diagnostic data to improve our services.
How We Use Your Information
Clear Soul collects and uses users' personal information for the following purposes:
- To personalize user experience: We may use information to understand how our users use the services and resources provided in our App.
- To improve our App: We continually strive to improve our App based on the information and feedback we receive from you.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic notifications: We may use the email address to send user information and updates pertaining to their meditation journey.
- To process subscriptions: We may use the information users provide when subscribing to our premium services.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in our App.
All sensitive information transmission is encrypted and all data is stored securely on our servers. Access to your personal data is restricted to authorized personnel only.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
We may use third party service providers to help us operate our business and the App or administer activities on our behalf, such as sending out newsletters or processing payments. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below. You also have the right to opt-out of receiving communications from us at any time.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
Clear Soul has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contact Us
If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at:
Email: imranmalik@lucresoftware.com